Downloadable support documents
In this section you will find downloadable A5 trouble-shooting guides and instructions for all of our product ranges. Please use the side menu to navigate through the different products.
Instructional videos
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No sound coming from my hearing aid
Troubleshooting
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Troubleshooting
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Troubleshooting
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Troubleshooting
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Troubleshooting
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Troubleshooting
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How to change a Slimtube on a hearing aid
Troubleshooting
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How to change the hearing aid battery
Troubleshooting
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Troubleshooting
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Installing your new hearing aid settings using the BeMore app
Troubleshooting
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How to rate my sound using the BeMore app
Troubleshooting
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How to change a wax filter and power dome on a CS62
Troubleshooting
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How to change a receiver on a Danalogic Ambio hearing aid
Troubleshooting